About the Programme
This Communication Skills Course is designed to raise self-awareness and improve communication skills. It gives clear guidelines for improving working relationships by developing new methods and styles of communication. It will give you the ability to understand others and build highly effective working relationships and to be able to present information in an understandable and interesting way. You will improve your listening skills and be able to use feedback positively.
Programme Contents
- What communication is and why it is important.
- The barriers to effective communication.
- Communicating your message clearly and confidently.
- The art of conversation.
- Questioning techniques - how to get the required information.
- Building productive working relationships - assertive communication, use of negotiation skills, achieving a win-win outcome.
- Confidence and self esteem.
- Effectively giving and receiving feedback.
Personal Development Training Courses
This Communication Skills Course is run in a number of our centres nationwide, including Dublin, Cork and
Galway. We also have a Communication Skills Course available in Belfast and Manchester in the UK.
Enquiries
If you would like further information please complete our online Enquiry Form Click here >>
The course fees include all training materials, workbooks, certificate of attendance,
lunch and tea or coffee each morning and afternoon. |
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